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Introduction > Banking Services > Payment Cards

Payment Cards

Payment cards provide a comfortable and secure method for playing for goods and services without the need to constantly carry cash. They offer a great range of payment options as payment cards are now accepted by a majority of hotels, restaurants, transportation companies, travel agencies, healthcare facilities, online shops and other retailers. Payment cards can also be used for withdrawing cash from ATMs and from supermarket checkouts (CashBack).

Fio banka issued payment cards for accounts in CZK and EUR.

Cash withdrawals

With Visa payment cards, you have unlimited withdrawals from all ATMs around the world for free.

The following scheme applies to Mastercard cards:

  • All withdrawals from Fio banka ATMs are free
  • Every month you have at least 2 free withdrawals from foreign ATMs for free. You can get up to 5 free withdrawals from other ATMs thanks to card payments. Find out how.

Withdraw cash in supermarket - Cashback service allows you to ask for cash when paying in store above CZK 300 at the same cash desk. Maximal amount is CZK 1500, minimum is not set, but amount should be in whole hundreds.

Card blocation

Number for announcing the loss or theft of a card: +420 224 346 777

You can also block your card in Internetbanking ( Payment cards - in the Card detail). In Smartbanking application you block your card temporarily.

Please note: If you plan to travel abroad, where you will use your payment card, please inform us via Fio service or at any of our branches about the date of travel and the destination in which you will be located, in order to avoid any possible blocking of the payment card.


How non-contact payment works

  1. Non-contact payment can take place at all domestic and international retailers who display a symbol for non-contact payment cards:
  2. Your card must be placed close to the sensor, which is marked with a non-contact payment symbol. Information on the card is read after an acoustic signal sounds, and some sensors indicate that payment has been approved.
  3. The retailer will then provide you with a receipt.


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